If your Spy Spot GPS Tracker is not showing up online or you may be confused as to why the device is showing a different state such as South Carolina. This is because the device may need to be power cycled so it can lock signal and show the correct location. If you are using a battery powered GPS Tracker, just go ahead and power the unit completely off until all the lights turn off. Wait 2 minutes and then turn the unit back on. Make sure you are outside or near a window. For both the OBD II Tracker and the Hard Wire Tracker, just turn the ignition on in an open area and leave the vehicle running for a few minutes until it shows the correct location.
If you need additional assistance, contact our support team at +1 (561) 279-3939
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